NUR ARISTIANI, Prita; YENITA, Yenita. Analysis of the Effect of Service Quality on Passenger Satisfaction and the Impact on Passenger Loyalty of Users of Merak Port Railroad Transportation Services - Rangkasbitung. Jurnal Perkeretaapian Indonesia (Indonesian Railway Journal), [S. l.], v. 7, n. 1, p. 32–38, 2023. DOI: 10.37367/jpi.v7i1.275. Disponível em: https://jurnal.ppi.ac.id/jpi/article/view/275. Acesso em: 4 jun. 2026.