Nur Aristiani, Prita, and Yenita Yenita. “Analysis of the Effect of Service Quality on Passenger Satisfaction and the Impact on Passenger Loyalty of Users of Merak Port Railroad Transportation Services - Rangkasbitung”. Jurnal Perkeretaapian Indonesia (Indonesian Railway Journal) 7, no. 1 (April 30, 2023): 32–38. Accessed June 4, 2026. https://jurnal.ppi.ac.id/jpi/article/view/275.